The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology\-enabled managed insights that guide ongoing transformation and operational excellence.
Position Summary
Design and engineer next\-generation commerce experiences on Google Cloud, combining Universal Commerce Platform building blocks with emerging agentic commerce patterns — AI agents that browse catalogs, negotiate, decide, and transact on behalf of consumers and businesses. The role sits at the intersection of GCP, headless commerce, and Vertex AI / Gemini\-based agent stacks, supporting DF\&O AM\&C client engagements end to end from architecture through Operate.
Our **Digital Foundry Operate \& Innovations** (DFO\&I) team partners with organizations to rapidly design, build, and scale digital products and experiences that drive business growth and elevate customer engagement. As a multidisciplinary group of strategists, designers, engineers, and operations specialists, we deliver end\-to\-end solutions—from initial concept and agile development to ongoing digital operations—enabling clients to experiment, iterate, and scale digital initiatives with confidence and agility. We support clients across domains such as strategy, commerce, marketing, sales, and service, helping them realize their digital ambitions through flexible, scalable teams. Our expertise spans the full digital lifecycle, including customer research, experience design, platform development, content production, and marketing automation. By bridging the gap between strategy and execution, we empower organizations to achieve measurable outcomes and deliver exceptional customer experiences in an ever\-evolving digital landscape.
Qualifications
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Requisition code: 353238
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