The Customer Team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, GenAI, transformative technologies, and creative design. We enable Deloitte client service teams to enhance customer experience and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital product and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects, balancing business strategy, technology, creativity, and ongoing managed services to help solve the biggest problems that impact customers, partners, constituents, and the workforce. We also offer Business Process as a Service, enabling organizations to streamline operations and achieve greater efficiency through scalable, technology\-enabled managed insights that guide ongoing transformation and operational excellence.
Customer Experience and Product Strategy Consultant \-Consultant, Strategy, Growth, and Transformation
As a consultant or senior consultant in Customer Experience \& Product Strategy team, you will help organizations translate customer insights into differentiated products and experiences that drive measurable business outcomes. You will work at the intersection of customer experience, product strategy, data, and AI, enabling clients to define what to build, where to invest, and how to scale impact. The role requires a strong blend of strategic thinking, customer\-centricity, and product mindset, with the ability to connect insights to execution\-ready roadmaps.
We partner with our clients to realize their ambitions, helping them launch new experience products, services, or entire businesses that unlock greater efficiencies and profitable growth. Underpinning all our work is a deep focus on designing to meet human needs, whether customers, workers, or partners. We make innovation real with every project and partner across Deloitte to do so.
As a Consultant / Senior Consultant on the Customer Experience \& Product Strategy team, you will be responsible for:
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state\-of\-the\-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Requisition code: 352767
Video Editor
VYBE DIGITAL · Faridabad
Artificial Intelligence Engineer
TARRYRISE HOME & STAFF SERVICES · Thane
QA Engineer
TARRYRISE HOME & STAFF SERVICES · Navi Mumbai