CRM Executive

CRM Executive

Work Location Type: On\-site (Work from Office)

Experience: 1–2 Years

Job Type: Full\-Time

Job Summary

We are looking for a skilled and detail\-oriented CRM Executive with experience in Customer Relationship Management, MIS reporting, and Digital Marketing.

The ideal candidate should have good English communication skills, knowledge of CRM software, proficiency in MS Excel/Google Sheets, and an understanding of Meta platforms and digital marketing activities.

Key Responsibilities

\- Manage and maintain customer databases and lead records using CRM software.

\- Track incoming leads, update lead status, and ensure timely follow\-ups.

\- Prepare daily, weekly, and monthly MIS reports using MS Excel and Google Sheets.

\- Monitor lead management activities and maintain accurate records.

\- Coordinate with internal teams for lead tracking and customer relationship management.

\- Handle customer queries and ensure effective communication.

\- Manage and monitor Facebook and Instagram business activities.

\- Assist in digital marketing activities, including lead generation and campaign monitoring.

\- Work with Meta Business Suite and Meta Ads Manager for lead tracking and campaign performance monitoring.

\- Maintain accurate data and prepare regular performance reports.

Required Skills \& Qualifications

\- Graduate in any discipline.

\- 1–2 years of relevant experience in CRM, MIS, or Digital Marketing.

\- Good knowledge of CRM software and lead management processes.

\- Working knowledge of MS Excel and Google Sheets.

\- Good verbal and written English communication skills.

\- Understanding of Facebook, Instagram, Meta Business Suite, and Meta Ads Manager.

\- Knowledge of digital marketing and lead generation activities.

\- Strong coordination, analytical, and organizational skills.

Preferred Candidate Profile

\- Candidates from CRM, Customer Relationship Management, Telecalling, Sales Coordination, or Digital Marketing backgrounds may apply, provided they have relevant CRM and MIS knowledge.

\- Should be comfortable working from the office.

\- Should be proactive, detail\-oriented, and capable of managing multiple responsibilities.

Work Mode: Work from Office

Interested candidates can apply with their updated CV.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Benefits

• Paid sick time
• Paid time off

Work Location: In person