CSE (Customer Support Executive)

Job description

• *Position:** Customer Support Executive

• *Experience:** 2\-4 Years

We are looking for a Customer Support Executive with 2\-4 years of experience in E\-commerce, KPO, or BPO industries. The candidate will be responsible for handling customer queries through Chat, Email, WhatsApp, and Calls while ensuring excellent customer satisfaction.

• *Key Responsibilities:**

• Respond to customer inquiries via Chat, Email, WhatsApp, and Phone Calls.
• Resolve customer complaints and provide timely solutions.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams for issue resolution.
• Ensure high customer satisfaction and service quality.

• *Requirements:**

• 2\-4 years of experience in Customer Support.
• Experience in E\-commerce, KPO, or BPO industry preferred.
• Excellent verbal and written English communication skills (Fluent English is mandatory).
• Strong problem\-solving and customer\-handling skills.
• Basic computer and CRM knowledge.

• *Location:** Vaishnodevi Circle, Ahmedabad.
• *Salary:** As per company standards

Pay: ₹20,000\.00 \- ₹35,000\.00 per month

Work Location: In person