Customer Account Coordinator

ACME Universal Safezone 9Mumbai1d ago

Full-timevia scraped

Job Description

Manage customer accounts and maintain account\-related records.
Monitor customer outstanding balances and ageing reports.
Follow up on outstanding payments and collection of overdue amounts.
Coordinate with customers, Channel Partners, sales, and accounts teams to resolve account\-related issues.
Prepare ageing reports, collection reports, and account statements.
Coordinate order releases against payment terms and credit limits.
Resolve customer concerns related to invoices, debit notes, credit notes, and account discrepancies.
Track payment commitments and ensure timely closure of pending dues.
Support cost control activities by monitoring expenses and identifying cost\-saving opportunities.
Prepare MIS reports and support management with financial and account\-related analysis.