Customer Care Executive

Job Description: Customer Support Executive

• *Location:** Jaipur
• *Salary:** ₹20,000 – ₹30,000 per month
• *Working Days:** 5 Days a Week

About the Role

We are looking for a dedicated and customer\-focused **Customer Support Executive** to join our team in Jaipur. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and chat support.
• Resolve customer complaints and queries in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Escalate complex issues to the concerned department when necessary.
• Follow up with customers to ensure resolution and satisfaction.
• Maintain service quality standards and achieve performance targets.

Requirements

• Graduate in any discipline (preferred).
• 1–3 years of experience in customer support or a similar role.
• Excellent verbal and written communication skills.
• Strong problem\-solving and interpersonal skills.
• Basic knowledge of MS Office and CRM tools.
• Ability to work in a fast\-paced environment.

Preferred Skills

• Customer\-centric approach.
• Ability to handle pressure and manage time effectively.
• Team player with a positive attitude.

Interested candidates can apply by submitting their updated resume.

Job Types: Full\-time, Permanent, Fresher

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Work Location: In person