Customer Care Executive

We are looking for a friendly and professional **Call Center Agent** to handle customer calls, answer questions, resolve issues, and provide excellent customer service. The ideal candidate should have good communication skills, patience, and the ability to work in a fast\-paced environment.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Respond to customer questions and provide accurate information.
• Resolve customer complaints and service\-related issues.
• Record customer interactions and update information in the system.
• Follow company policies and customer service procedures.
• Escalate complex issues to the appropriate department or supervisor.
• Meet assigned call quality, productivity, and customer satisfaction targets.
• Maintain a positive and professional attitude with customers.

Requirements

• 12th pass or graduate preferred.
• Good verbal and written communication skills.
• Basic computer knowledge.
• Good listening and problem\-solving skills.
• Ability to work under pressure and meet targets.
• Previous call center/customer service experience is an advantage.
• Freshers may also apply.

Skills

• Communication skills
• Customer handling
• Active listening
• Problem\-solving
• Computer skills
• Time management
• Teamwork

Salary \& Benefits

• Competitive salary based on experience.
• Performance incentives.
• Training and career development opportunities.
• Paid leave and other company benefits as applicable.telly caller,work from home,office work,computer ,Location Jaipur

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Work Location: In person