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Customer Care Executive - Hindi/Telugu/Kannada(In Person - Tirupur, TN )

Zeon Electric Pvt LtdTN, IN1d ago
Full-timevia indeed

Job Description

  • Handle customer queries via phone, chat, and email in **Hindi or Telugu or Kannada**, along with Tamil \& English.
  • Assist customers with charging station usage, payments, and app\-related issues.
  • Coordinate with internal teams to resolve customer complaints efficiently.
  • Maintain accurate customer interaction records.
  • Provide feedback to improve customer experience and service quality.
  • Excellent Communication Skills Required. (Freshers with Excellent Communication Skills can also apply)
  • Language Requirements (Strict)
  • *Tamil – compulsory**
  • *English – compulsory**

Must know **at least ONE of the following languages (mandatory):**

  • *Hindi or Telugu or Kannada***(Candidates without any of these language proficiency should not apply.)*
  • We are also accepting applications for this position from candidates with experience as Customer Care Executive, Customer Service Executive, or CCE, Customer care specialist , Customer Care Representative, BPO

Job Type: Full\-time

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Benefits

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s)

  • 1\. Are you fluent in both Tamil and English (speaking, reading, writing)?

Yes / No

  • 3\. Are you willing to work on rotational shifts?

 Yes / No

  • 4\. This role requires working on all weekends (Saturday \& Sunday) with one weekly off on a weekday (Mon–Fri) only.. Are you comfortable with that?

 Yes / No

  • 5\. We operate on all government/public holidays (with double pay). Are you willing to work on these days?

 Yes / No

  • 6\. Do you have access to a quiet workspace and reliable internet connection (for night shifts)?

 Yes / No

  • 7\. Are you located in Tiruppur OR willing to relocate?

 Yes / No

  • 2\. Which of the following additional languages do you speak fluently? (Select at least one)

Hindi

Telugu

Kannada

Experience

  • Customer support: 1 year (Required)

Language

  • Tamil and English (Preferred)

Location

  • Tiruppur, Tamil Nadu (Required)

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
1d ago
Source
Indeed