Customer Care Executive
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Job Description
We are looking for a dynamic **Call Center Executive** to handle inbound and outbound calls, assist customers with queries, and provide excellent service.
Key Responsibilities
Handle customer calls and inquiries efficiently
Provide accurate information about products and services
Follow up with customers and leads
Maintain call records and reports
Requirements
Good communication skills (Malayalam \& English)
Basic computer knowledge
Customer handling skills preferred
Job Description
We are seeking a **Customer Relationship Executive** to build and maintain strong customer relationships and ensure customer satisfaction.
Key Responsibilities
Manage customer interactions and complaints
Maintain customer database and follow\-ups
Coordinate with internal teams for issue resolution
Improve customer experience and retention
Requirements
Strong communication and interpersonal skills
Experience in customer handling preferred
Problem\-solving ability
Pay: ₹10,000\.00 \- ₹20,000\.00 per month
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Kochi
- Posted
- 23h ago
- Source
- Indeed