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Customer Care Executive

Woodrock Infotech PVT. LTD.UL, IN1d ago
Full-timevia indeed

Job Description

Job Description – Customer Support Executive

Position: Customer Support Executive

Experience: Freshers \& Experienced Candidates

Salary: ₹13,000 – ₹18,000 In\-Hand per month

Shift: Rotational Shifts, including Night Shifts

Week Off: Rotational Week Off

Job Overview

We are looking for enthusiastic and customer\-oriented individuals to join our team as Customer Support Executives. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.

Roles \& Responsibilities: Handle customer queries through calls, emails, or chat, as per the process requirements.

Provide accurate information and effective solutions to customer concerns.

Maintain a professional and customer\-friendly approach.

Resolve customer issues within the defined timelines.

Ensure customer satisfaction and follow company policies and procedures.

Maintain proper records of customer interactions.

Eligibility Criteria: Freshers and experienced candidates can apply.

Excellent verbal communication skills are mandatory.

Good interpersonal and problem\-solving skills.

Basic computer knowledge is required.

Candidates must be comfortable working in rotational shifts, including night shifts.

Must be comfortable with rotational week offs.

Positive attitude and willingness to learn.

Salary \& Benefits In\-Hand Salary: ₹13,000 – ₹18,000 per month, depending on experience and interview performance.

Training and learning opportunities.

Supportive work environment.

Career growth opportunities for deserving candidates.

Interested candidates can share their updated resume on 9810254215

Join our team and build your career in customer support!

Pay: ₹13,000\.00 \- ₹18,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
UL
Posted
1d ago
Source
Indeed