Customer Care Representative

• Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company

· Assist customers as needed with setting up associated with a product or service

· Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed

· Handling inbound calls from client on product related to functional and technical query.

· Provide Online/Onsite support to customers

· Handling Live chat, email of client query Product

· Requirement Analysis

· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Job Type: Full\-time

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance

Education

• Higher Secondary(12th Pass) (Required)

Experience

• total work: 1 year (Required)

Language

• English (Required)

Work Location: In person