Customer Relation Executive

Customer Relation Executive

• *Company:** Able Aura Sports Academy
• *Location:** Chennai
• *Job Type:** Full\-time
• *Experience:** 0\-1

Job Description

We are looking for a **Customer Relation Executive** to handle parent/customer communication and support the smooth functioning of our sports academy.

Responsibilities

• Handle customer and parent enquiries during the academy sessions.
• Maintain good relationships with existing customers.
• Coordinate with Sports Coaches and Operations teams.
• Handle customer queries and resolve concerns promptly.
• Follow up for renewals, payments, and continued sessions.
• Maintain customer records and follow\-up trackers.
• Collect customer feedback and ensure a positive customer experience.

Skills Required

• Good communication and interpersonal skills.
• Strong follow\-up and coordination skills.
• Customer handling and relationship management.
• Basic knowledge of Excel / Google Sheets.
• Good English communication.
• Tamil/Kannada communication will be an advantage.

Qualification

• Any Bachelor's degree.
• Experience in customer relations, customer support, sales, admissions, or sports/education sector is preferred.

Pay: ₹15,000\.00 \- ₹20,000\.00 per month

Benefits

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person