Customer Relationship Executive (CRE)

• *Job title: Customer Relationship Executive**

• *Work Location**: Thane

• *Salary:** 20,000 \- 25000 p.m

• *Job Description**

• *Responsibilities:**

• Attracts potential customers by answering service questions and suggesting information about other services.
• Serves customers by providing company service information and lead closings.
• Opens customer accounts by recording Waitlist information.
• Maintains customer records by updating detailed information.
• Daily follow\-up with the operational team \& updating lead status.
• Recommends potential services to management by collecting customer information and analyzing customer needs.
• Prepares service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• To Manage Inbound and Outbound calls in a timely manner
• Identify customer’s requirements, clarify information and provide them with the resolution based on company policy
• Handle any required communication or coordination required between Partner’s(Tankers) and customers
• Entering customer and account data from source documents within time limits
• Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output

• *Education and/or Work Experience Requirements:**

• Minimum 6 months of experience in Customer Relationship or Lead Generation
• BPO experience is also acceptable
• Excellent communication skills
• Strong teamwork abilities
• Effective listening and questioning skills
• Ability to handle customer interactions with sensitivity and professionalism

• *Interested? call and WhatsApp now: 9813431813**

Pay: ₹18,000\.00 \- ₹25,000\.00 per month

Work Location: In person