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Customer Relationship Executive

SS TVSKL, IN23h ago
Full-timevia indeed

Job Description

  • *Customer Relationship Executive (CRE) – SS Hyundai Pathanamthitta**
  • *Job Title:** Customer Relationship Executive (CRE)
  • *Company:** SS Hyundai
  • *Location:** Pathanamthitta
  • *Job Type:** Full\-time

Job Summary

  • *SS Hyundai Pathanamthitta** is looking for an enthusiastic and customer\-focused Customer Relationship Executive (CRE) to manage customer interactions, follow\-ups, and service coordination. The ideal candidate should possess strong communication skills and the ability to maintain excellent customer relationships.

Key Responsibilities

  • Handle customer enquiries through calls, WhatsApp, and walk\-ins
  • Maintain and update customer records in CRM system
  • Coordinate with sales and service departments for customer support
  • Conduct follow\-up calls for feedback, appointments, and service reminders
  • Ensure high levels of customer satisfaction and retention
  • Address customer complaints professionally and escalate when required
  • Support customer engagement activities and campaigns

Requirements

  • Graduation in any discipline
  • Good communication and interpersonal skills
  • Basic computer knowledge and MS Office proficiency
  • Prior experience in customer service/telecalling preferred
  • Freshers with good communication skills can also apply

Salary \& Benefits

  • Attractive salary package
  • Incentives based on performance
  • Career growth opportunities
  • Professional and supportive work environment

Contact Details

Phone: **9539682345,9539682052**

Apply Now

Interested candidates can send their updated resume or contact the HR department directly.

Job Types: Full\-time, Permanent, Fresher

Pay: Up to ₹18,000\.00 per month

Benefits

  • Cell phone reimbursement
  • Health insurance
  • Paid time off

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Kochi
Posted
23h ago
Source
Indeed