Customer Relationship Manager (CRM)

• Collecting and analyzing customer data
• Using CRM systems to manage relationships
• Developing new ways to meet customers’ needs
• Handling customer complaints
• Overseeing the interactions between customers and key team members, such as Customer Service Representatives
• Creating and executing retention campaigns
• Developing marketing campaigns to attract new customers
• Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

Job Types: Full\-time, Permanent

Pay: ₹20,000\.00 \- ₹25,000\.00 per month

Experience

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language

• English (Preferred)

Work Location: In person