Customer Sales Representative (US B2B Sales)

I**ndustry:** BPM / BPO

• *Department:** Sales \& Operations

• *Shift Timings:** Night Shift (9:00 PM to 6:00 AM IST)

• *About the Role**

We are seeking a dynamic, result\-oriented **Customer Sales Representative** to drive our US B2B sales operations. In this role, you will represent our premium wellness products to US\-based businesses.

You will lead the entire initial sales cycle: initiating outbound cold calls to targeted business leads, educating them on the benefits of our high\-quality product, driving them to our website, selling product testers, and managing follow\-ups to secure high\-value bulk orders.

• *Key Responsibilities**

• **B2B Outbound Prospecting:** Conduct outbound dials to US business leads to introduce and create high\-level awareness of our wellness products.
• **Lead Engagement \& Conversion:** Present product benefits persuasively, handle objections confidently, and guide prospects to our websites.
• **Tester Sales:** Pitch and close sales for product sample testers as a critical entry point for bulk business.
• **Lead Nurturing \& Follow\-up:** Utilize professional email correspondence and tools to schedule structured callbacks for closing bulk commercial orders.
• **Data Management:** Accurately update customer records, log call outcomes, and manage sales pipelines using MS Excel, Word, and Outlook.

• *Candidate Profile \& Qualifications**

• **Education:** Graduate or Undergraduate degree in any discipline.
• **Experience:** Minimum **6 months of experience in a US B2B sales/dialing process** is mandatory.
• **Communication Skills:** Near\-native English communication skills (written and verbal) with a strong ability to build rapport, engage US clients, and drive conversions.
• **Technical Proficiency:** Hands\-on experience with **MS Word, Excel, and Outlook** for tracking leads and communicating with clients.
• **Work Flexibility:** Fully comfortable working from our Andheri West office in a dedicated **night shift (9:00 PM to 6:00 AM IST)**.
• **Location:** Candidates residing in the **Mumbai Suburban** region are preferred for ease of commute.

• *Compensation \& Benefits**

• **Salary Bracket:** ₹2,16,000 – ₹3,60,000 Per Annum (Fixed CTC, depending on experience and interview performance).
• **Incentives:** Performance\-linked sales incentives on top of the fixed salary.
• **Work Environment:** Professional, high\-energy work culture in a prime commercial hub (Andheri West).
• **Growth:** Exposure to international B2B sales in the rapidly growing global wellness market.

Pay: ₹18,000\.00 \- ₹30,000\.00 per month

Work Location: In person