Customer Service Associate

• *Job Title:** Service Associate **(Walk\-ins between\- 12:30\- 5PM)**

• *Location:** 3rd floor, PVR Cinemas, Vinayak City Center mall, prayagraj, Uttar Pradesh
• *Company:** PVR Cinemas
• *Department:** Operations / Customer Service
• *Reporting To:** Duty Manager/ Duty Officer

• *Job Summary:**

PVR Cinemas is looking for enthusiastic and customer\-focused **Service Associates** to join our team in Prayagraj. The ideal candidate will be responsible for delivering excellent customer service, assisting patrons, and ensuring smooth cinema operations.

• *Key Responsibilities:**

• Greet and assist customers courteously.
• Guide guests to their respective screens and seats.
• Check tickets and ensure proper entry and seating.
• Manage the crowd during entry, interval, and exit.
• Maintain cleanliness in lobbies, screens, and restrooms.
• Operate POS counters for food \& beverage sales.
• Coordinate with other departments for smooth operations.

• *Qualifications \& Skills:**

• **Minimum Qualification:** 12th Pass (Higher Secondary)
• Good communication skills in English is mandatory.
• Pleasant personality with a customer\-first approach.
• Ability to work in shifts, including weekends and holidays.
• Team player and quick learner.

Job Types: Full\-time, Permanent, Fresher

Pay: ₹12,000\.00 \- ₹13,000\.00 per month

Benefits

• Health insurance
• Paid sick time
• Provident Fund

Education

• Higher Secondary(12th Pass) (Required)

Language

• English (Preferred)

Shift availability

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person