Customer Service Executive

• *Customer Service Executive**

• *Location:** Juinagar, Navi Mumbai
• *Work Mode:** Work From Office
• *Shift:** Day Shift
• *Weekly Off:** Sunday – Fixed Off
• *Salary:** Up to ₹30,000 Gross per Month

• *Job Summary**

We are looking for enthusiastic and customer\-focused **Customer Service Executives** to join our team for a **Automobile Process**. The selected candidate will be responsible for assisting customers throughout their operation journey, handling inquiries, resolving concerns, and ensuring an excellent customer experience.

• *Key Responsibilities**

Handle inbound customer inquiries related to the **Automobile process**.

Understand customer requirements and provide accurate information regarding available services and processes.

Handle various customer **queries, requests, and concerns** professionally.

Assist customers with their questions related to car purchase, documentation, process status, and other relevant information.

Resolve customer issues effectively while maintaining a high level of customer satisfaction.

Provide timely and accurate responses through the appropriate communication channels.

Maintain proper records of customer interactions and update information as required.

Follow defined processes, quality standards, and customer service guidelines.

Coordinate with internal teams whenever required to resolve customer concerns.

Ensure a positive and professional customer experience throughout every interaction.

• *Candidate Requirements**

• *Qualification:** HSC / Graduate

Excellent verbal and written communication skills.

Customer\-focused attitude with good listening and problem\-solving abilities.

Basic computer knowledge and comfortable working on CRM/system\-based applications.

Candidates with **Customer Service / BPO / Automobile** experience will be preferred.

Freshers with good communication skills may also be considered.

Should be comfortable working from the **Juinagar, Navi Mumbai** location.

• *Compensation \& Benefits**
• *Salary up to ₹30,000 Gross per Month**
• *Day Shift**
• *Sunday Fixed Off**

Government\-mandated benefits and facilities as applicable.

Opportunity to build a career in the **Automobile \& Customer Service industry**.

Professional work environment and career growth opportunities.

• *HR Contact Details:**
• *Amin Shaikh** – 9967186419
• *amin@end2endconsultant.com**
• *Amin LinkedIn URL**: **https://lnkd.in/eHKgwawD**
• *Google Form**: **https://lnkd.in/gA\_dE2aW**
• *Follow the End2End Consultant channel on WhatsApp**: **https://lnkd.in/etUAEjCY**

Pay: ₹22,000\.00 \- ₹30,000\.00 per month

Benefits

• Food provided
• Health insurance
• Life insurance
• Provident Fund

Work Location: In person