- *Job Title: Customer Service Executive**
- *Location:** Prakash Nagar – Hyderabad
Shift : 9:30am – 6:30pm
- *Salary:** ₹18,000 – ₹23,000 per month
- *Experience:** Fresher to 2 Years
We are looking for enthusiastic and customer\-focused **Customer Service Executives** to join our team. The ideal candidate should possess excellent communication skills, be comfortable interacting with customers, and have basic knowledge of the medical/healthcare domain.
- Handle customer inquiries through phone, email, chat, and other communication channels.
- Provide accurate information and resolve customer concerns in a professional manner.
- Maintain positive customer relationships and ensure high levels of customer satisfaction.
- Record customer interactions and update relevant information in the system.
- Coordinate with internal teams to address customer requirements and resolve issues promptly.
- Follow company policies and service standards while handling customer interactions.
- **Education:** Any Graduate (preferred).
- **Experience:** Fresher to 2 years of experience in customer service, customer support, or a related field.
- **Language Skills:** Proficiency in multiple languages is required.
- **Communication:** Excellent verbal and written communication skills.
- **Medical Knowledge:** Basic understanding of medical terminology, healthcare processes, or the medical industry is preferred.
- Strong problem\-solving and interpersonal skills.
- Ability to work in a fast\-paced environment and handle customer queries efficiently.
- Freshers with strong communication skills and a willingness to learn are welcome.
- *Work Schedule \& Benefits**
Monday to Saturday (2nd \& 4th Saturday off)
Sunday fixed off \+ Indian festival holidays
EPF provided
- *Interested candidates can apply by sharing their updated resume: 87126 31760**
Pay: ₹18,000\.00 \- ₹23,000\.00 per month
Benefits
Work Location: In person