IDFC FIRST Bank is hiring a Customer Service Executive for their Loan Center in Chennai, Tamil Nadu, on a full-time basis. The role requires acting as a Customer Service Representative with a specialization in loan-related support. The executive will assist customers with loan inquiries, explain terms and conditions, process documentation, and resolve issues to ensure compliance and satisfaction. Key duties involve providing accurate financial information, addressing grievances, and maintaining records in accordance with banking protocols. Strong interpersonal skills, knowledge of lending products, and a customer-centric approach are important. This position is integral to fostering trust and delivering high-quality service in the loan segment, supporting the bank's overall customer relationship objectives.