Customer Service Executive - USA- Remote

Required Skills and Qualifications

• Previous experience in customer service, customer experience coordination, or administrative operations.
• Excellent written English with a warm, professional, and customer\-focused communication style.
• Strong organizational skills, attention to detail, and the ability to follow through on tasks.
• Ability to manage multiple platforms, customer conversations, and deadlines efficiently.
• Proficiency in using spreadsheets, dashboards, and reporting tools.
• Experience with Zendesk or similar customer support platforms is preferred.
• Strong judgment and problem\-solving skills, with the ability to work independently and escalate issues when necessary.
• Reliable internet connectivity, a quiet and professional home workspace, and availability during agreed working hours.
• Ability to handle confidential customer information and company data with discretion and professionalism.

Pay: ₹10,000\.00 \- ₹50,000\.00 per month

Application Question(s)

• 1\. Are you comfortable working the US EST shift from 7:00 PM to 4:00 AM IST?

2\. Do you have a reliable laptop or computer, high\-speed internet connection, and a quiet workspace? Please note that the company does not provide equipment or work infrastructure.

3\. Are you comfortable working remotely and managing your daily responsibilities independently during the agreed working hours?

Work Location: Remote