Customer Service

Job description

We are seeking a dynamic and customer\-focused Customer Service Executive to provide exceptional service and support to our customers. If you are passionate about customer satisfaction and thrive in a fast\-paced retail environment, we want you on our team!

• *Key Responsibilities**

• Initiate telephonic contact with existing and prospective customers to promote products and generate sales.
• Respond promptly and professionally to customer inquiries regarding products, services, and company information.
• Handle customer complaints with patience, empathy, and professionalism.
• Coordinate and follow up with brands regarding customer complaints and ensure timely resolution.
• Maintain accurate records of customer interactions, feedback, and issues.
• Support the team in improving customer satisfaction and building long\-term customer relationships.

• *Requirements**

• Excellent verbal communication and interpersonal skills.
• Ability to manage customer queries in a polite, confident, and efficient manner.
• Basic computer skills and ability to learn internal systems.
• Freshers are welcome to apply.

LOCATION: PUTTUR, KARNATAKA

Pay: ₹16,000\.00 \- ₹18,000\.00 per month

Benefits

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person