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Customer Service Representative

TalentBridge CareersHR, IN23h ago
Full-timevia indeed

Job Description

Customer Support Executive – Blended Process (Voice \& Chat)

  • *Locations:** Gurugram, Delhi \& Noida
  • *Salary:** ₹3 LPA – ₹5 LPA
  • *Experience:** Freshers \& Experienced Candidates
  • *Communication:** V4–V5 English Communication
  • *Job Type:** Full\-Time
  • *Industry:** BPO / Customer Service

Job Overview

We are hiring Customer Support Executives for Blended Process (Voice \+ Chat) openings across Gurugram, Delhi and Noida.

This is a great opportunity for freshers and experienced candidates looking to build or grow their careers in the customer support industry.

Candidates with strong English communication skills, basic computer knowledge and a customer\-focused approach are encouraged to apply.

Key Responsibilities

  • Handle customer queries through inbound and outbound calls and chat support.
  • Assist customers with their questions, complaints and service\-related concerns.
  • Provide accurate information and resolve issues efficiently.
  • Manage multiple customer interactions while maintaining service quality.
  • Ensure a positive customer experience and high customer satisfaction.
  • Follow process guidelines and achieve assigned performance targets.

Eligibility Criteria

  • Freshers and experienced candidates can apply.
  • V4–V5 English communication skills are mandatory.
  • Good verbal and written communication skills.
  • Basic computer knowledge and typing skills.
  • Strong problem\-solving and customer\-handling abilities.
  • Comfortable handling both voice and chat interactions.
  • Flexible to work in rotational shifts, as per process requirements.

Salary \& Benefits

  • Annual CTC: ₹3 LPA – ₹5 LPA.
  • Salary depends on experience, communication skills and the specific opening.
  • Multiple opportunities across Delhi NCR.

Job Locations

  • Gurugram (Gurgaon)
  • Delhi
  • Noida

How to Apply

Interested candidates can share their updated CV

  • *Contact / WhatsApp:** 9532074825
  • *Email:** alham.sheikh@talentbridgecareers.com
  • *Website:** www.talentbridgecareers.com
  • *Recruitment assistance is completely FREE. No registration fee.**

Pay: ₹250,000\.00 \- ₹500,000\.00 per year

Benefits

  • Provident Fund

Ability to commute/relocate

  • Gurgaon H.O, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

  • Are you a fresher or experienced candidate?
  • What is your current CTC / last drawn salary?
  • What is your expected CTC?
  • What is your notice period?
  • Are you comfortable working from the office in Gurugram, Delhi or Noida?

Language

  • English (Preferred)

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Gurugram
Posted
23h ago
Source
Indeed