*Experience:** 1–3 Years (SaaS/Product\-based company experience preferred)
*Location:** Ahmedabad
*Shift:** Night Shift (6:30 PM – 3:30 AM)
*Role Overview:**
We are looking for a Customer Success Manager to support and guide customers throughout their journey, from onboarding to event execution. The ideal candidate will be customer\-focused, tech\-savvy, and skilled at managing multiple client relationships.
*Key Responsibilities:**
Onboard, train, and support customers on the platform.
Provide customer support via chat, phone, and virtual meetings.
Troubleshoot issues and ensure successful event execution.