Customer Success Representative

Maintain relationships with customers assigned to them by the Customer Success Manager. Monitor assigned customer activity related to the product or services they have subscribed to or purchased. Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics determined by the CSM. Perpetually maintain efficient internal and external communications in a customer\-goal\-oriented

Pay: ₹18,900\.00 \- ₹38,000\.00 per month

Benefits

• Paid time off
• Provident Fund

Work Location: In person