Customer Support Associate

Customer Support Executive – Voice Process

Job Type \- Full\-Time

Job Location \- Malad, Mumbai

Salary \- Up to ₹40,000 CTC per month

Job Responsibilities

• Handle customer queries through voice and non\-voice channels.
• Provide prompt, accurate, and professional customer support.
• Resolve customer concerns and ensure high customer satisfaction.
• Maintain records of customer interactions and follow\-up activities.
• Escalate complex issues to the appropriate team when required.
• Meet quality and productivity targets.

Requirements

• Excellent verbal and written communication skills.
• Good customer handling and problem\-solving abilities.
• Basic computer knowledge and typing skills.
• Ability to work in rotational shifts.
• Ability to work in a fast\-paced environment.
• Freshers and experienced candidates are welcome to apply.

Work Schedule

• 5 Days Working
• Rotational Shifts
• Rotational Week Off

Who Can Apply?

• Freshers looking to start their career in customer support.
• Experienced candidates from Voice Process, Customer Service, Chat Support, Email Support, or Customer Care backgrounds.
• Graduates and Undergraduates can apply.
• Candidates with fluent English communication skills preferred.

• *Apply now and take the next step in your customer support career!**

Regards

Pay: ₹20,000\.00 \- ₹40,000\.00 per month

Benefits

• Food provided
• Health insurance
• Provident Fund

Work Location: In person