Customer Support Associate

• *Job Title: Customer Support Executive (Night Shift – Voice Process)**

• *Location:** \[Your Location]
• *Shift:** Night Shift (9:30 PM – 6:30 AM)
• *Job Type:** Full\-time
• *Experience:** 0–2 years (Freshers can apply)

• *Job Summary**

We are looking for a Customer Support Executive to handle inbound and outbound calls, provide accurate information, and support customers with their queries. This role requires good communication skills, customer\-handling ability, and willingness to work in a night shift.

• *Key Responsibilities**

• Handle customer calls and provide timely and accurate information.
• Resolve customer queries in a professional and polite manner.
• Maintain call records and update internal systems.
• Follow communication guidelines and company policies.
• Escalate unresolved issues to the concerned department.
• Ensure high levels of customer satisfaction.

• *Required Skills**

• Excellent verbal communication skills (English).
• Ability to handle customer calls confidently.
• Basic computer knowledge (MS Office, email).
• Good listening and problem\-solving skills.
• Ability to work in a fast\-paced environment.

Job Types: Full\-time, Permanent

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Food provided
• Health insurance
• Provident Fund

Work Location: In person