Customer Support Associate

Job Description – Customer Support Executive (International Process)

Location: Jaipur

Position: Customer Support Executive – International Process

Experience: 6\+ Months Preferred

Qualification: Undergraduate / Graduate

Salary: Up to ₹35,000 per Month

Key Responsibilities

Handle customer queries through calls, emails, and chat support.

Provide prompt and professional assistance to international customers.

Resolve customer concerns while ensuring a positive customer experience.

Maintain accurate records of customer interactions and follow\-ups.

Escalate complex issues to the concerned team when required.

Meet quality and customer satisfaction standards.

Required Skills

Excellent English Communication Skills

Strong Verbal \& Written Communication

Customer\-Centric Approach

Active Listening \& Problem\-Solving Skills

Basic Computer Knowledge

Ability to Work in Rotational Shifts (if applicable)

Eligibility

Minimum 6 Months Experience in Customer Support / BPO / International Process Preferred

Freshers with Excellent Communication Skills Can Also Apply

Undergraduate \& Graduate Candidates Can Apply

Immediate Joiners Preferred

What We Offer

Salary Up to ₹35,000 per Month

Professional Work Environment

Career Growth Opportunities

Skill Development \& Training

Performance\-Based Growth

Pay: ₹25,000\.00 \- ₹35,000\.00 per month

Benefits

• Provident Fund

Work Location: In person