Customer Support Associate

Join our team as a Customer Support Associate and deliver exceptional customer experiences. Great opportunity to learn, grow, and build strong communication skills.

• *Key Responsibilities \-**

• Handle customer queries via calls, emails, and chat
• Provide accurate and timely resolution to customer issues
• Maintain professional communication with customers
• Escalate unresolved or complex issues to the concerned team
• Update and maintain records of customer interactions
• Follow up with customers to ensure issue closure

• *Requirements \-**

• 6 months to 1 years of experience in customer support / customer service
• Good communication skills (verbal and written)
• Basic computer knowledge (MS Office, email handling, etc.)
• Willingness to work in **Night Shift (9:00 PM – 6:00 AM)**
• Immediate joiners or candidates with short notice period preferred

Work Location: In person