This entry-level position is ideal for recent graduates holding a B.Sc., B.A., BBA, B.Com, or equivalent degree. The Customer Support Associate will handle day-to-day operational and coordination tasks, requiring a responsible, organized, and detail-oriented individual with good communication skills. Responsibilities include managing customer communication through phone, WhatsApp, and email; maintaining and updating records, reports, and internal documents; coordinating with internal teams and external contacts; supporting scheduling, follow-ups, and task tracking; and assisting in resolving customer queries and operational issues. The role may involve work-from-home or work-from-office arrangements based on business requirements and is suited for those comfortable with administrative and coordination duties.
Infosys BPM · Jaipur, Rajasthan, India