Customer Support Associate

• *Job Title:** Customer Support Executive

• *Location:** Mumbai
• *Experience:** 1–3 Years

• *Job Description:**

We are looking for an Customer Support Executive to handle customer queries through email in a timely and professional manner. The role involves responding to customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.

• *Skills Required:**

• Good written communication skills in English
• Basic computer knowledge and email etiquette
• Customer\-focused approach
• Ability to work independently and meet timelines

• *Key Responsibilities:**

• Respond to customer emails promptly and accurately
• Resolve customer issues and provide appropriate solutions
• Maintain records of customer interactions
• Coordinate with internal teams for query resolution
• Follow company guidelines and service standards

Job Types: Full\-time, Permanent, Fresher

Pay: ₹15,000\.00 \- ₹50,000\.00 per month

Benefits

• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience

• sales: 1 year (Preferred)

Language

• English (Preferred)

Location

• Mumbai, Maharashtra (Mumbai) (Required)

Willingness to travel

• 75% (Preferred)

Work Location: In person