Customer support executive birkenstock process

We're Hiring \| Customer Support Executive – BIRKENSTOCK Process (Voice Process)\*\*

Location Gurugram, Haryana

ShiftDay Shift (Male \& Female)

Working Days 5 Days a Week

Experience Minimum 1 Year

Salary ₹4\.5 LPA CTC (Approx. ₹31,000 In\-Hand per Month)

Join our team as a Customer Support Executive for the BIRKENSTOCK Voice Process. If you have excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you!

Key Responsibilities

Handle customer queries through Voice Calls

Resolve customer concerns related to orders, returns, refunds, deliveries, and product information.

Deliver exceptional customer service while maintaining quality standards.

Update customer information accurately in CRM systems.

Coordinate with internal teams for quick issue resolution.

Meet service quality standards and achieve performance KPIs.

Ensure a positive and seamless customer experience.

Eligibility Criteria

Graduate or Undergraduate candidates can apply.

Minimum 1 year of experience in Customer Service or the E\-commerce industry.

Strong English communication skills (B2\+ Level ) are mandatory.

Willing to self\-commute to the office.

Good computer knowledge and customer handling skills.

Day Shift for both Male \& Female candidates.

5 Days Working.

Attractive salary package.

Career growth opportunities.

Professional and supportive work environment.

Interested candidates can share their updated resume at

\[dpcharisma14@gmail.com](mailto:dpcharisma14@gmail.com)

Contact HR Pragya 6232616347

Pay: ₹28,000\.00 \- ₹31,000\.00 per month

Work Location: In person