Customer Support Executive

• *Job Title:** Sales Executive
• *Department:** Sales \& Business Development
• *Industry:** Digital Marketing
• *Experience:** 0–3 Years
• *Employment Type:** Full\-time

About the Role

We are looking for an **experienced Sales Executive** to join our Digital Marketing team. The ideal candidate should have prior experience in **sales, preferably in a digital marketing agency, IT services, advertising, or other service\-based company**.

The candidate will be responsible for generating leads, communicating with potential clients, understanding their business requirements, presenting suitable digital marketing solutions, and converting leads into clients.

Key Responsibilities

• Generate and convert leads through **calling, email, social media, references, and other channels**.
• Handle **B2B sales** and acquire new clients for digital marketing services.
• Communicate with potential and existing clients to understand their business requirements.
• Explain and pitch services such as **SEO, Google Ads, Social Media Marketing, Website Development, Lead Generation, E\-commerce Marketing, etc.**
• Conduct client calls, presentations, and online meetings.
• Follow up regularly with prospects and maintain a proper sales pipeline.
• Prepare proposals and quotations based on client requirements.
• Negotiate with clients and effectively close deals.
• Coordinate with the **digital marketing and operations teams** to ensure smooth client onboarding and service delivery.
• Maintain strong and professional relationships with clients.
• Achieve monthly and quarterly sales targets.
• Maintain accurate records of leads, follow\-ups, meetings, and conversions.

Required Skills \& Experience

• **0–3 years of proven experience in Sales / Business Development.**
• Candidates with experience in a **Digital Marketing Agency or other service\-based company will be preferred.**
• Prior experience in selling **digital marketing services** will be an added advantage.
• Strong knowledge of B2B sales and lead conversion.
• Excellent communication and negotiation skills.
• Good convincing and presentation abilities.
• Strong client\-handling and relationship\-management skills.
• Target\-oriented and self\-motivated approach.
• Ability to handle multiple leads and follow\-ups efficiently.
• Basic understanding of digital marketing services.

Preferred Candidate Profile

• Experienced in **selling services rather than only products**.
• Comfortable with cold calling and client follow\-ups.
• Confident in speaking with business owners, decision\-makers, and potential clients.
• Has a proven track record of meeting sales targets.
• Experience working in a **digital marketing agency is highly preferred**.

Key Performance Indicators (KPIs)

• Monthly sales and revenue targets
• Lead\-to\-client conversion rate
• Number of new clients acquired
• Follow\-up and pipeline management
• Client retention and relationship management

What We Offer

• Competitive salary package
• Performance\-based incentives
• Career growth opportunities
• Professional and supportive work environment
• Opportunity to work with diverse businesses and industries
• Training and development opportunities

Pay: ₹12,000\.00 \- ₹30,000\.00 per month

Benefits

• Health insurance

Work Location: In person