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Customer Support Executive (CSE)

advanced gro hairTN, IN2d ago
Full-timevia indeed

Job Description

  • Handle inbound and outbound calls and generate appointments.
  • Explain **hair, skin, laser, PRP, and other aesthetic treatments** to customers.
  • Follow up with leads, consultations, missed appointments, and prospective customers.
  • Schedule and coordinate appointments with doctors.
  • Maintain customer details and follow\-up records in CRM/ERP.
  • Convert leads into clinic visits and treatment bookings.
  • Follow up with customers regarding packages, payments, and treatments.
  • Coordinate with the Front Office and doctors for smooth customer handling.
  • Achieve assigned calling, appointment, and conversion targets.
  • Aesthetic or clinic experience will be preferred.
  • Excellent communication and convincing skills.
  • Good customer\-handling and follow\-up skills.
  • Basic computer/CRM knowledge.
  • Target\-oriented and positive attitude.

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

  • Provident Fund

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Chennai
Posted
2d ago
Source
Indeed