A
Customer Support Executive (CSE)
advanced gro hairTN, IN2d ago
Full-timevia indeed
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Job Description
- Handle inbound and outbound calls and generate appointments.
- Explain **hair, skin, laser, PRP, and other aesthetic treatments** to customers.
- Follow up with leads, consultations, missed appointments, and prospective customers.
- Schedule and coordinate appointments with doctors.
- Maintain customer details and follow\-up records in CRM/ERP.
- Convert leads into clinic visits and treatment bookings.
- Follow up with customers regarding packages, payments, and treatments.
- Coordinate with the Front Office and doctors for smooth customer handling.
- Achieve assigned calling, appointment, and conversion targets.
- Aesthetic or clinic experience will be preferred.
- Excellent communication and convincing skills.
- Good customer\-handling and follow\-up skills.
- Basic computer/CRM knowledge.
- Target\-oriented and positive attitude.
Pay: ₹15,000\.00 \- ₹25,000\.00 per month
Benefits
- Provident Fund
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chennai
- Posted
- 2d ago
- Source
- Indeed