Customer Support Executive (CSE)

• *Job Description:**

Aguaclan Water purifiers Pvt Ltd is seeking a dynamic and organized Customer Support(Pre sales\- Voice) to join our team. The will play a crucial role in ensuring the smooth execution of our before\-sales operations.

• *Responsibilities:**

\- Respond promptly and professionally to customer inquiries regarding product\-related queries.

\- Coordinate with technical teams to ensure timely resolution of customer concerns.

\- Maintain a customer\-focused approach to enhance overall satisfaction.

\- Maintain accurate records of leads and resolutions.

\- Updation of leads in CRM.

• *Qualifications:**

\- Proven experience in Telecalling or Pre\-Sales activities.

\- Strong organizational and multitasking abilities.

\- Excellent communication skills, both verbal and written.

\- Familiarity with water purification systems (preferred but not mandatory).

\- Proficient in using CRM.

Job Type: Full\-time

Pay: ₹18,000\.00 \- ₹22,000\.00 per month

Benefits

• Cell phone reimbursement
• Provident Fund

Work Location: In person