Customer Support Executive (CSE)

• *Job Description:**

• *Company:** DialDesk
• *Location:** Noida, Sector 62
• *Experience:** 1–3Years
• *Qualification:** Any Graduate/Postgraduate
• *Shift:** Rotational 24/7
• *Joining:** Immediate joiners preferred
• *Employment Type:** Full\-Time

• *About DialDesk**

DialDesk provides customer experience and contact center solutions that help businesses improve customer interactions, service quality, and operational efficiency.

• *Key Responsibilities**

• Handle inbound and outbound calls related to customer support and sales assistance.
• Provide produc \& servicet information, resolve customer queries, and manage follow\-ups.
• Support the sales team with lead management and customer coordination.
• Maintain accurate customer records and call updates in the CRM.
• Coordinate with internal teams to resolve customer concern.

• *Requirements**

• 1–3 years of relevant experience in customer support, sales support, or BPO voice processes.
• Excellent English and Hindi communication skills.
• Strong customer\-handling, problem\-solving, and interpersonal skills.
• Basic computer knowledge and familiarity with CRM systems.
• Ability to work in rotational shifts and join immediately.

Pay: Up to ₹25,000\.00 per month

Work Location: In person