Customer Support Executive (CSE)

We are looking for multi\-lingual candidates who can speak proficiently in English, Hindi, Malayalam, Tamil, etc.

• *Performance Expectations**

A successful Customer Support \& Marketing Executive

• Responds to customer enquiries promptly and professionally.
• Ensures all leads are followed up consistently.
• Maintains accurate CRM records and documentation.
• Supports marketing initiatives effectively.
• Creates a positive first impression of the DPFXPERT brand.
• Coordinates efficiently with Sales and Operations teams.
• Demonstrates ownership, discipline, and accountability in daily work.

• *Skills \& Competencies**

• Excellent verbal and written communication skills.
• Customer\-focused attitude with strong interpersonal skills.
• Basic understanding of digital marketing and lead management.
• Good organizational and follow\-up skills.
• Proficiency in Microsoft Office, CRM software, and online communication platforms.
• Ability to multitask and work in a fast\-paced environment.

• *Qualifications**

• Graduate in any discipline.
• 1–3 years of experience in customer support, customer service, telecalling, inside sales, digital marketing support, or similar roles.
• Freshers with excellent communication skills and a positive attitude may also apply.

Job Types: Full\-time, Fresher

Pay: ₹13,000\.00 \- ₹20,000\.00 per month

Benefits

• Cell phone reimbursement
• Health insurance
• Internet reimbursement

Application Question(s)

• Can you use MS Office?

Experience

• Customer support: 1 year (Preferred)

Language

• Malayalam (Preferred)
• Hindi (Required)
• English (Required)

Work Location: In person