\* Handle customer inquiries via phone, email, and chat.
\* Resolve customer concerns efficiently and escalate issues when required.
\* Maintain records of customer interactions and feedback.
\* Coordinate with internal teams to ensure timely issue resolution.
\* Excellent verbal and written communication skills.
\* Strong problem\-solving abilities and analytical thinking.
\* Patience, empathy, and a customer\-centric approach.
\* Proficiency in MS Office (Word, Excel, Outlook).
\* Good organizational and time\-management skills.
Pay: ₹12,000\.00 \- ₹18,000\.00 per month
Work Location: In person