We are looking for a well\-spoken and professional **Customer Support Executive** to handle customer queries for our e\-commerce brand, **Xctasy.co**.
The ideal candidate should have strong English communication skills, a polite and professional tone, and the ability to respond to customers clearly through calls and WhatsApp.
The role involves assisting customers with their queries, providing accurate information, and ensuring a smooth and positive customer experience.
*Responsibilities**
Handle customer queries on calls and WhatsApp.
Provide support related to products, orders, delivery, payments, and returns.
Resolve customer concerns in a polite and professional manner.
Coordinate with the team whenever customer issues need internal support.
Maintain a positive and professional customer experience.