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Customer Support Executive (CSE)
HighSpark SilverMH, IN3d ago
Full-timevia indeed
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Job Description
- *Company:** Highspark Silver
- *Experience:** 0–3 Years
- *Job Type:** Full\-time
- *Job Description:**
We are looking for a Customer Support Executive to handle customer queries and provide a smooth shopping experience.
- *Roles \& Responsibilities:**
- Handle inbound and outbound customer calls.
- Assist with order status, delivery delays, returns, and exchanges.
- Respond to customer queries via WhatsApp and email.
- Confirm COD orders before dispatch.
- Handle customer complaints calmly and politely.
- Maintain customer records and follow up on pending issues.
- *Requirements:**
- Good communication skills in Hindi and English.
- Marathi is an added advantage.
- Freshers are welcome.
- Basic computer knowledge and a customer\-friendly attitude.
- E\-commerce customer support experience is a plus.
Pay: ₹15,000\.00 \- ₹25,000\.00 per month
Benefits
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Mumbai
- Posted
- 3d ago
- Source
- Indeed