Customer Support Executive (CSE)

· Handle customer complaints and service requests.

· with service engineers for site visits and complaint resolution.

· Follow up with customers and dealers regarding pending service issues.

· Maintain service records, reports, and complaint status.

· Coordinate for material requirements, dispatches, and replacements.

· Update complaint details in the service management system/Jira.

· Prepare and share service\-related reports and updates with the concerned team.

· Support the service team in day\-to\-day coordination and administrative activities.

Pay: ₹15,000\.00 \- ₹25,000\.00 per month

Benefits

• Health insurance
• Provident Fund

Education

• Diploma (Required)

Experience

• Customer support: 1 year (Required)

Work Location: In person