Customer Support Executive (CSE)

Job Description

We are looking for a Customer Support Executive to join our team at Law Marshal. The role offers ₹10,000 \- ₹15,000 and involves managing customer calls, delivering outstanding customer service . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem\-solving mindset.

Log customer interactions and track follow\-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Pay: ₹10,000\.00 \- ₹15,000\.00 per month

Work Location: In person