Customer Support Executive (CSE)

• *Vision India Insurance** is looking for a friendly and motivated **Customer Support Executive** to join our team in Coimbatore.

The selected candidate will be responsible for handling customer inquiries, providing accurate information about our products and services, resolving customer concerns, and ensuring a positive customer experience.

This is a good opportunity for candidates with strong communication skills who enjoy interacting with customers and working in a team\-oriented environment.

• *Key Responsibilities**

• Handle customer inquiries through phone calls and other communication channels.
• Provide accurate information about company products and services.
• Understand customer requirements and provide appropriate assistance.
• Resolve customer concerns and queries professionally and efficiently.
• Follow up with customers regarding pending requests and requirements.
• Maintain accurate records of customer interactions and follow\-ups.
• Coordinate with internal teams to resolve customer issues when required.
• Ensure timely responses to customer queries.
• Support day\-to\-day customer service and related administrative activities.
• Maintain a professional and positive relationship with customers.

• *Eligibility \& Skills**

• **Education:** Any Computer Science Degree.
• Freshers and experienced candidates are welcome to apply.
• Good verbal and written communication skills.
• Basic computer knowledge.
• Good customer\-handling and interpersonal skills.
• Ability to understand customer requirements and provide suitable solutions.
• Strong follow\-up and coordination skills.
• Ability to work effectively as part of a team.
• Positive attitude and willingness to learn.

• *Salary \& Benefits**

• Attractive salary with performance incentives.
• Training provided.
• Career growth opportunities.
• Cell phone reimbursement.
• Commuter assistance.
• Supportive and professional work environment.

• *Working Hours**

• Monday to Saturday
• 9:00 AM – 6:30 PM

Pay: Up to ₹12,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance

Work Location: In person