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Customer Support Executive (CSE) voice process

jobmatchmaker consultancyHR, IN22h ago
Full-timevia indeed

Job Description

  • *Required skills**
  • *Fresher and Experience both can apply**
  • *12th and graduate both can apply**
  • *Excellent English Communication Required**
  • *Job Responsibilities:**
  • Handle incoming and outgoing customer calls professionally.
  • Assist customers with their queries, complaints, and service\-related issues.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer concerns within the defined turnaround time (TAT).
  • Maintain high customer satisfaction through effective communication.
  • Follow call\-handling procedures and quality standards.
  • Maintain proper records of customer interactions in the CRM system.
  • Escalate complex issues to the concerned department whenever required.

Pay: ₹15,000\.00 \- ₹35,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Gurugram
Posted
22h ago
Source
Indeed