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Customer Support Executive (CSE) voice process
jobmatchmaker consultancyHR, IN22h ago
Full-timevia indeed
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Job Description
- *Required skills**
- *Fresher and Experience both can apply**
- *12th and graduate both can apply**
- *Excellent English Communication Required**
- *Job Responsibilities:**
- Handle incoming and outgoing customer calls professionally.
- Assist customers with their queries, complaints, and service\-related issues.
- Provide accurate information about products, services, and company policies.
- Resolve customer concerns within the defined turnaround time (TAT).
- Maintain high customer satisfaction through effective communication.
- Follow call\-handling procedures and quality standards.
- Maintain proper records of customer interactions in the CRM system.
- Escalate complex issues to the concerned department whenever required.
Pay: ₹15,000\.00 \- ₹35,000\.00 per month
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Gurugram
- Posted
- 22h ago
- Source
- Indeed