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Customer Support Executive Email Chat
PhonePeHR, IN5d ago
Full-timevia indeed
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Job Description
- *Job Title: Customer Support Executive – Email \& Chat Support (Non\-Voice)**
- *Work Mode:** As per company requirements
- *Key Responsibilities**
- Handle customer queries through email and live chat.
- Provide accurate and timely responses to customer inquiries.
- Resolve customer issues professionally and efficiently.
- Maintain high standards of customer satisfaction.
- Follow company guidelines and process procedures.
- *Eligibility Criteria**
- Excellent written and verbal English communication skills (C1 level).
- Strong typing, comprehension, and problem\-solving skills.
- Ability to handle customer queries professionally.
- Freshers and experienced candidates can apply.
- Flexibility to work in rotational shifts, if required.
- Communication: Excellent English Communication Skills (C1 Level) Cab Facility: Two\-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced
- *Benefits**
- Five\-day working schedule.
- Two\-way cab facility.
- Opportunity to work in an international customer support process.
- Career growth opportunities.
Pay: ₹25,000\.00 \- ₹30,000\.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid time off
Education
- Higher Secondary(12th Pass) (Preferred)
Experience
- Customer support: 1 year (Required)
Work Location: In person
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Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Gurugram
- Posted
- 5d ago
- Source
- Indeed