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Customer support executive

Kognivera IT SolutionsMH, IN1d ago
Full-timevia indeed

Job Description

Respond to customer inquiries via phone, email, chat, or social media. Resolve customer complaints and provide appropriate solutions within the defined turnaround time. Maintain accurate records of customer interactions and transactions in the CRM system. Escalate complex issues to the relevant departments when necessary. Follow up with customers to ensure issues are resolved satisfactorily.

Pay: ₹22,000\.00 \- ₹28,000\.00 per month

Work Location: In person

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Job Overview

Job type
Full-time
Work mode
On-site
Location
Mumbai
Posted
1d ago
Source
Indeed