Customer Support Executive-Post Sales

• *We're Hiring: Customer Support Representative**

• *Company:** CherishX
• *Website:** www.cherishx.com
• *Location:** Kirti Nagar, New Delhi
• *Job Type:** Full\-time \| Work from Office
• *Openings:** 1

• *About the Role**

CherishX is looking for a customer\-focused and proactive Customer Support Representative to join our team. The ideal candidate should have excellent communication skills, a problem\-solving mindset, and the ability to deliver a smooth and satisfying customer experience.

• *Key Responsibilities**

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with event details, bookings, pricing, timelines, and services.
• Resolve customer complaints professionally and escalate complex issues when required.
• Coordinate with internal teams to ensure timely and accurate communication.
• Maintain customer service logs and CRM records.
• Follow up after events to collect feedback and ensure customer satisfaction.

• *Requirements**

• 1–3 years of experience in customer service, preferably in events, hospitality, or related industries.
• Excellent verbal and written communication skills in English.
• Strong organizational and multitasking abilities.
• Familiarity with CRM tools, MS Office, or Google Workspace.
• Ability to handle urgent situations calmly and professionally.
• Customer\-first attitude with a positive, solution\-oriented approach.
• Graduate in any discipline.

• *Interested candidates can apply now!**

If you enjoy helping customers and creating excellent experiences, we'd love to hear from you.

Pay: ₹18,000\.00 \- ₹22,000\.00 per month

Benefits

• Cell phone reimbursement

Work Location: In person