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Customer Support Executive – Work From Office

Millions KartCH, IN23h ago
Full-timevia indeed

Job Description

  • *Company:** Millions Kart Pvt. Ltd

( BPO At sector 29D Chandigarh )

  • *Job Type:** Full\-time \| Work From Office
  • *Location:** Chandigarh
  • *Working Hours:** 9:00 AM – 6:00 PM (Day Shift)
  • *No Cab facility**
  • *Salary:** ₹18,000 – ₹20,000 per month **(including PF)**
  • *Experience:** 1–2 years preferred; Freshers can also apply
  • *About the Role**

We are looking for a **dedicated and responsible Customer Support Executive** who can handle customer queries and provide quick and appropriate solutions across multiple support channels.

The candidate will be responsible for handling customer concerns received through:

  • Customer Support Emails
  • Phone Calls
  • Social Media Comments \& Messages
  • Other customer communication channels
  • *What We Are Looking For**
  • **12th Pass candidates can also apply, but graduates will be preferred.**
  • Good **English communication skills**
  • Strong **English writing skills**
  • Good customer\-handling and communication skills
  • Ability to understand customer concerns and provide **quick \& appropriate solutions**
  • Good common sense and problem\-solving ability
  • Fast learner and comfortable learning new processes
  • Ability to follow company **systems, processes and rules**
  • Responsible and dedicated towards work
  • Ability to manage multiple customer queries and channels
  • **1–2 years of customer support experience is preferred**
  • Good Knowledge of computer
  • *Freshers can also apply** if they have Good communication skills, good English writing, common sense, a learning attitude, and meet the other requirements. Salary may vary depending on experience and overall suitability.
  • *Working Details**
  • *Office Timing:** 9:00 AM – 6:00 PM
  • *Lunch Break:** 1:30 PM – 2:10 PM
  • *Job Type:** Full\-time, Work From Office only
  • *Leaves:** 2 leaves per month
  • *Gazetted Holidays:** Due to the nature of our daily customer support operations and workload, holidays are limited to the above\-mentioned days.
  • 26 January
  • Holi
  • 15 August
  • 2 October
  • Diwali
  • *Sunday Working**

Sunday is normally part of the working schedule. If an employee works on a Sunday, they will receive **one weekly off between Monday and Saturday of the following week** in lieu of that Sunday.

  • *Salary \& PF**
  • *(₹18,000 – ₹20,000 per month, including PF)**
  • *PF is mandatory** and will be applicable as per company policy.
  • *Important :**

We are looking for someone who is **serious about the job, dedicated to their work, willing to learn, and able to follow processes properly**.

If you are looking for a genuine **full\-time Work From Office Customer Support opportunity** and the above requirements match your profile, we would be happy to hear from you.

  • *santosh@millionskart.com**
  • *Sec\-29D Chandigarh**

Pay: ₹18,000\.00 \- ₹20,000\.00 per month

Benefits

  • Cell phone reimbursement
  • Commuter assistance
  • Provident Fund

Work Location: In person

Job Overview

Job type
Full-time
Work mode
On-site
Location
Chandigarh
Posted
23h ago
Source
Indeed