Customer Support Executive – Work From Office
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Job Description
- *Company:** Millions Kart Pvt. Ltd
( BPO At sector 29D Chandigarh )
- *Job Type:** Full\-time \| Work From Office
- *Location:** Chandigarh
- *Working Hours:** 9:00 AM – 6:00 PM (Day Shift)
- *No Cab facility**
- *Salary:** ₹18,000 – ₹20,000 per month **(including PF)**
- *Experience:** 1–2 years preferred; Freshers can also apply
- *About the Role**
We are looking for a **dedicated and responsible Customer Support Executive** who can handle customer queries and provide quick and appropriate solutions across multiple support channels.
The candidate will be responsible for handling customer concerns received through:
- Customer Support Emails
- Phone Calls
- Social Media Comments \& Messages
- Other customer communication channels
- *What We Are Looking For**
- **12th Pass candidates can also apply, but graduates will be preferred.**
- Good **English communication skills**
- Strong **English writing skills**
- Good customer\-handling and communication skills
- Ability to understand customer concerns and provide **quick \& appropriate solutions**
- Good common sense and problem\-solving ability
- Fast learner and comfortable learning new processes
- Ability to follow company **systems, processes and rules**
- Responsible and dedicated towards work
- Ability to manage multiple customer queries and channels
- **1–2 years of customer support experience is preferred**
- Good Knowledge of computer
- *Freshers can also apply** if they have Good communication skills, good English writing, common sense, a learning attitude, and meet the other requirements. Salary may vary depending on experience and overall suitability.
- *Working Details**
- *Office Timing:** 9:00 AM – 6:00 PM
- *Lunch Break:** 1:30 PM – 2:10 PM
- *Job Type:** Full\-time, Work From Office only
- *Leaves:** 2 leaves per month
- *Gazetted Holidays:** Due to the nature of our daily customer support operations and workload, holidays are limited to the above\-mentioned days.
- 26 January
- Holi
- 15 August
- 2 October
- Diwali
- *Sunday Working**
Sunday is normally part of the working schedule. If an employee works on a Sunday, they will receive **one weekly off between Monday and Saturday of the following week** in lieu of that Sunday.
- *Salary \& PF**
- *(₹18,000 – ₹20,000 per month, including PF)**
- *PF is mandatory** and will be applicable as per company policy.
- *Important :**
We are looking for someone who is **serious about the job, dedicated to their work, willing to learn, and able to follow processes properly**.
If you are looking for a genuine **full\-time Work From Office Customer Support opportunity** and the above requirements match your profile, we would be happy to hear from you.
- *santosh@millionskart.com**
- *Sec\-29D Chandigarh**
Pay: ₹18,000\.00 \- ₹20,000\.00 per month
Benefits
- Cell phone reimbursement
- Commuter assistance
- Provident Fund
Work Location: In person
Job Overview
- Job type
- Full-time
- Work mode
- On-site
- Location
- Chandigarh
- Posted
- 23h ago
- Source
- Indeed