Customer Support Intern

• *Location: Noida, Sector 65 (Work from Office)**

• *Type: Full\-time**

• *Experience: Freshers / 0–1 year**

• *Immediate Joiners Preferred**

About Ishkaara

Ishkaara is one of India’s fastest\-growing accessories brands — bold, trend\-driven, and loved by Gen Z \& Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.

About the Role

We are looking for a friendly, responsible, and customer\-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.

Key Responsibilities

• Handle customer queries via calls, WhatsApp, social media, and email.
• Assist customers with order status, product details, returns, exchanges, and refunds.
• Resolve customer complaints in a professional and timely manner.
• Coordinate with the operations and warehouse teams for order\-related issues.
• Maintain records of customer interactions and follow up when required.
• Ensure a positive and helpful experience for every customer interaction.

Required Skills \& Qualifications

• Good communication skills in Hindi \& English.
• Basic knowledge of customer handling and problem\-solving.
• Ability to remain calm and polite while handling customer concerns.
• Basic computer skills and familiarity with WhatsApp, email, and Excel.
• Responsible, patient, and customer\-oriented mindset.
• Ability to work from office and manage daily support tasks.

How to Apply

Send your CV to navya@ishkaara.com Subject: Customer Support Executive – Your Name

Pay: ₹10,000\.00 \- ₹23,000\.00 per month

Work Location: In person