Customer Support Representative

• Respond to customer inquiries via phone, email, chat, and social media.
• Resolve customer complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Escalate complex issues to the appropriate department when necessary.
• Provide product and service information to customers.
• Follow up with customers to ensure issue resolution and satisfaction.
• Meet established performance metrics such as response time and customer satisfaction scores.
• Identify customer needs and recommend suitable products or services.
• Stay updated on company products, policies, and procedures.

Pay: ₹10,000\.00 \- ₹16,000\.00 per month

Work Location: In person